WA-2026-00412Service · trekking
Software for specialist bicycle retail
The whole shop in one system. Register, workshop, leasing, stock.
Servelta brings the counter, workshop, company bike leasing, rental, purchasing and accounting into one system. Start with what you need and add more as your shop grows.
- Tax-compliant register
- Workshop with online appointments
- Dienstrad-Leasing direkt angebunden
- E-Rechnung und DATEV für Ihren Steuerberater
Schematic view of the interface with sample data.
Why Servelta
Built for how a bike shop actually works
Not a general-purpose program bent into shape, but built for bike dealers from day one. Frame numbers, lease contracts, workshop appointments and receipts simply belong together here.
01
The bike is the centre
One bike, one record: frame number, history, bay, lease contract and insurance, from goods receipt to a service years later.
02
Audit-proof without extra effort
Till inspections and tax audits without the stress: everything the tax office and your accountant need is built in at no extra cost.
03
One system for the whole team
Sales, workshop, purchasing and accounting work in the same system in the browser, see the same data and coordinate in the team chat.
04
Connected where it matters
Wholesalers, lessors, online shop, accountant and phone system are connected directly. No retyping between programs.
Modules
Every area, one system
Switch on what you need. What you don’t use, your team never even sees.
Point of sale and TSE
Sell fast and pass every till inspection: register with card terminal, cash book, daily closing and digital receipts.
Workshop, online appointments and order status
Fewer calls, a full plan: customers book online and see for themselves when their bike is ready.
Company bike leasing
From offer to settlement in one flow: tablet handover, and you see at once whether you were paid correctly.
Rental
Rental fleet with fair tariffs, an occupancy calendar without double bookings, handover and return on the tablet.
Used bikes
Purchases, trade-ins and leasing returns with condition reports; Servelta works out the right VAT for each bike.
Bicycle insurance
Offer the right insurance with every bike, keep track of commissions, handle claims in the workshop.
Inventory, purchasing and stock
Bikes and parts under control: stock per branch, reorder suggestions, wholesaler prices and availability.
Online channels
Shopware and Shopify connected: maintain prices and stock in one place, orders arrive as sales orders.
Parcel shipping
Parcel labels straight from the delivery note, shipment status at a glance and one-click pickup, even for bulky bike boxes.
Customer retention and reminders
Customers come back: a message when the bike is ready, service invitations, loyalty points.
Invoices, accounting and banking
Invoices and e-invoices, dunning, DATEV with documents for your accountant, payments by file and bank statement.
Time tracking and rota
Clock in at the workstation or tablet, flexitime, leave, rota and departments with approvals.
AI assistant
Ask your system: stock, orders and KPIs in a chat, plus automatic reports.
Telephony with 3CX or SwyxIT!
Click to call, and on every call you see at once who it is and what is open.
Reports and KPIs
Every key figure at a glance, compared with the previous period, plus a daily report by e-mail.
Assembly and bike building
Plan wheels, custom builds and bundles, reserve parts and book them into stock at real cost.
Team collaboration
One shared workspace in the browser, with team chat and notifications.
A working day
A day in the shop with Servelta
How the areas interlock in everyday work, from opening up to the daily closing.
- 08:30
Open the shift, check the plan
The register opens a shift. The workshop plan shows appointments per mechanic, and online bookings are already in it.
- 09:10
Check-in by QR code
A customer brings her bike for the appointment she booked online. The QR code from the confirmation e-mail is scanned and the workshop order is created with bike record and service package.
- 10:40
Hand over a company bike
A leased bike is ready: handover on the tablet with frame and battery number, checklist and two signatures. The protocol is safely archived and the invoice to the lessor is prepared.
- 12:15
Sale at the register
An e-bike with helmet and voucher: scan the frame number, the customer group price applies and insurance is offered right away. The receipt is compliant and can go out digitally.
- 14:00
Reorder with price comparison
The reorder suggestion knows what is missing: stock items, customer orders and workshop parts. You see wholesaler prices and availability at once, and the order goes out electronically.
- 15:30
Bike done, customer informed
The mechanic marks the order done. The customer gets the “ready for pickup” message by SMS and can also see the status online. The bike is in bay A-03.
- 17:45
A call with context
A customer calls; Servelta shows him with his open rental. After the call, the note is in the contact history.
- 18:30
Daily closing
Count, Z report, shift closed. Today’s incoming payments are matched automatically, and the daily report goes to the owner by e-mail.
For your website
Workshop online: book appointments, track status
Fewer calls in the workshop: on your website, customers book their own appointment and can always see how far along their bike is.
- Service packages with duration and time windows, no double bookings in the workshop plan
- QR code by e-mail, scan it at drop-off and the order is ready
- Status page: received, in progress, waiting for parts, ready for pickup
- No customer account needed, access ends automatically 14 days after pickup
Workshop and sales
From the counter to the repair stand
Register and workshop share customers, bikes and documents. A workshop order is settled at the register, a sold bike gets its first service as an appointment, and both end up in the same bike record.
Integrations
Connected where it matters
JobRadLeasing AutomationLeasing-CheckVeloconnectShopware 6ShopifyMarketplaces and portalsParcel shippingfiskalyE-RechnungDATEVBank (SEPA)VAT ID checkExchange 365seven.io und sipgate3CXSwyxIT!AI provider of your choiceReceipt printer, cash drawer and card terminalText recognition
Trust
Traceable, secure, explainable to your accountant
What Servelta calculates is traceable: every KPI has a formula, every tax question a note for your adviser, every change an entry in the log.
Your own system
Your data never shares a database with other dealers. Servelta runs on your server or is operated by us for you alone.
Audit log
Every change is recorded with name and time and cannot be deleted.
GDPR built in
Servelta handles access requests, erasure and deletion periods across every area, while respecting retention duties.
Encrypted credentials
Passwords and keys for lessors, shop and phone system are stored encrypted only.
What would Servelta look like in your shop?
We walk you through Servelta using your workflows: point of sale, workshop, leasing or all of it. No obligation, at a time of your choosing.